TERMS OF SERVICE

Last updated: November 29, 2025

These Terms of Service ("Terms") govern your use of the Manifest productivity application, website, and related services (collectively, the "Service") provided by Doddle Software Limited, a company registered in England & Wales, with registered address: 127 Foundry Lane, Fareham, SO15 3LD, United Kingdom (hereafter "we", "us", "our"). By creating an account, accessing, or using the Service, you ("you", "your", "User") agree to these Terms. If you disagree, you must not use the Service.

1. Definitions

In these Terms:

  • Account means your registered user account via which you access the Service.

  • Content means any data, text, graphics, images, or other materials you submit, upload, or create in connection with your use of the Service, including but not limited to workspaces, goals, milestones, tasks, subtasks, notes, and AI conversation history.

  • Workspace means a user-created organizational container within Manifest for managing goals, tasks, and related productivity content.

  • AI Features means the artificial intelligence-powered capabilities within the Service, including the AI assistant and automated suggestions.

  • Subscription means a paid plan (Pro or Premium) you purchase to access additional features and usage limits of the Service.

  • Usage Limits means the restrictions on features based on your subscription plan, including workspace limits and AI session limits.

  • User Terms means these Terms and any referenced policies (Privacy Policy, Security Policy, etc.).

2. Acceptance of Terms & Changes

2.1 By registering for an Account or using the Service, you accept and agree to be bound by these Terms and our Privacy Policy.

2.2 We reserve the right to modify, update, or replace these Terms at any time. We will post the "Last updated" date at the top. We may also give you notice (e.g., via email or in-app notification) of material changes.

2.3 Your continued use of the Service after such changes constitutes your acceptance of the updated Terms. If you do not agree to any changes, you must cease using the Service and close your Account.

3. Eligibility

3.1 You must be at least 18 years old (or of the legal age of majority in your jurisdiction) to use the Service.

3.2 You represent that you have full legal capacity to enter into and abide by these Terms.

3.3 The Service is designed for solopreneurs and professionals managing their personal productivity. If you are using the Service on behalf of an organisation, you represent that you are authorised to bind that organisation and that "you" includes such organisation.

4. Accounts, Registration & Security

4.1 To access the Service, you must register and create an Account. You may register using your email address and password, or via Google OAuth authentication.

4.2 You agree to provide accurate, current, and complete information during registration and to update such information as needed.

4.3 You are responsible for maintaining the confidentiality of your account credentials and for all activity under your Account. You agree to immediately notify us of any unauthorised use or security breach at security@doddle.software.

4.4 You may not share your login credentials, transfer your Account without our prior written consent, or allow multiple persons to use one Account.

4.5 We reserve the right to suspend or terminate Accounts which appear compromised, inactive, or misused.

5. Service Access & Use

5.1 Subject to your compliance with these Terms and any applicable Subscription plan, we grant you a non-exclusive, non-transferable, revocable right to access and use the Service for your internal personal or business productivity purposes.

5.2 You agree not to use the Service for resale or commercial exploitation unless a separate commercial licence is provided by us.

5.3 You may not use the Service to:

(a) break any law or regulation;

(b) infringe or misappropriate any third-party rights;

(c) upload or transmit spam, viruses, malware, or other harmful content;

(d) interfere with or disrupt the Service or its infrastructure;

(e) access other user accounts without authorisation;

(f) attempt to bypass usage limits, subscription restrictions, or security measures;

(g) use AI Features to generate harmful, illegal, or inappropriate content;

(h) scrape, crawl, or use automated means to access the Service without permission;

(i) otherwise violate our Acceptable Use standards.

5.4 We may modify, suspend, or discontinue, temporarily or permanently, the Service (or parts of it) without prior notice or liability to you.

6. Subscription Plans, Payments & Usage Limits

6.1 Subscription Plans

We offer the following subscription tiers:

  • Pro Plan — 3 Workspaces, 100 AI Sessions per month, pricing as displayed at checkout

  • Premium Plan — 10 Workspaces, 500 AI Sessions per month, pricing as displayed at checkout

Plan features and pricing are subject to change. Current pricing is displayed at checkout.

6.2 Currency & Payment Terms

(a) All subscription fees are billed in GBP (£) or such other currency as displayed in the purchase checkout.

(b) Payments are processed securely through Stripe. We do not store your credit card information.

(c) Payments are due in advance of access (monthly or annual) as specified at purchase.

(d) You are responsible for providing valid payment information and for any taxes associated with your purchase.

6.3 Usage Limits

(a) Your subscription plan determines your usage limits for workspaces and AI sessions.

(b) Usage is tracked monthly. AI session limits reset at the beginning of each billing period.

(c) If you exceed your plan limits, you will be prompted to upgrade to continue using those features.

(d) We reserve the right to enforce usage limits and may restrict access to features if limits are exceeded.

6.4 Refund & Cancellation Policy

(a) Unless otherwise stated, all subscription fees are non-refundable. This includes monthly and annual payments, except where statutory law requires otherwise.

(b) To cancel a paid Subscription, you may do so via your Account settings or by contacting us. Cancellation takes effect at the end of your current billing period.

(c) After cancellation, you will retain access until the end of that period, but you will not be charged further.

(d) If you downgrade your plan, you may lose access to premium features and data exceeding the lower plan's limits at the end of the billing period.

(e) We may, at our discretion, accept refund requests in exceptional circumstances; any such discretionary refund does not set a precedent.

6.5 Price Changes & Renewals

(a) We may change subscription fees for existing plans. If you are on a paid plan, we will notify you at least 30 days in advance of any fee increase.

(b) Your continued payment after the price change indicates acceptance of the new fee.

(c) Subscriptions auto-renew at the end of each period unless you cancel. You will be billed for the renewal unless you cancel before the renewal date.

7. AI Features & Acceptable Use

7.1 AI Assistant

(a) The Service includes an AI assistant powered by third-party AI providers (OpenAI, Google Gemini).

(b) AI responses are generated automatically and are provided for informational and productivity purposes only. They do not constitute professional advice (legal, financial, medical, or otherwise).

(c) You are responsible for reviewing and validating any AI-generated content before acting on it.

7.2 AI Usage Restrictions

You agree not to use AI Features to:

(a) Generate illegal, harmful, hateful, or discriminatory content;

(b) Create content that infringes third-party intellectual property rights;

(c) Attempt to extract training data or reverse-engineer AI models;

(d) Submit sensitive personal data of third parties without their consent;

(e) Circumvent usage limits or abuse AI session tracking.

7.3 AI Data Processing

(a) Your AI conversations may be processed by our AI providers subject to their respective terms and privacy policies.

(b) We do not use your personal data or conversations to train AI models.

(c) AI conversation history is retained in accordance with our Privacy Policy.

8. Service Level & Support

(a) We aim to provide the Service with commercially reasonable levels of availability (target 99.9% uptime), subject to periodic maintenance, internet issues, third-party dependencies, and events outside our control.

(b) We provide email support at contact@doddle.software for all users. Premium plan users may receive priority support.

(c) We do not guarantee specific monetary credits or refunds for downtime unless separately agreed in writing.

(d) We may update, change, or remove features, and will attempt to notify you of major changes in advance, but we do not guarantee feature permanence.

9. Intellectual Property Rights

9.1 All rights, title, and interest (including intellectual property rights) in and to the Service, software, website, trademarks, trade names, logos, documentation, and underlying infrastructure are owned by Doddle Software Limited (or its licensors).

9.2 You retain ownership of your own Content. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, use, reproduce, modify, display, and distribute your Content as reasonably needed to provide the Service.

9.3 You represent that you have all necessary rights to your Content, and that your Content does not infringe third-party rights or violate the law.

9.4 We reserve the right to remove or disable your Content if we believe (in our reasonable discretion) it violates these Terms.

9.5 The "Manifest" name, logo, and associated branding are trademarks of Doddle Software Limited. You may not use them without our prior written consent.

10. Data, Privacy, Retention & Deletion

10.1 Privacy & Data Protection

(a) Our Privacy Policy describes how we collect, process, store, and share your personal data. Please review it carefully.

(b) We use commercially reasonable technical and organisational security measures, including encryption, Row Level Security, and secure authentication.

(c) You acknowledge that no system is completely secure, and you use the Service at your own risk.

10.2 Data Retention & Deletion Policy

(a) We retain your Account information (username, email, payment history, metadata) for as long as your Account is active and for a period of seven (7) years after your most recent subscription or last use, to comply with legal, tax, and business record-keeping requirements.

(b) Your productivity Content (workspaces, goals, tasks, focus sessions) may be retained for a period of up to two (2) years after inactivity, after which we may delete or irreversibly anonymise it.

(c) AI conversation history is retained for up to one (1) year after the conversation, or until you delete your Account.

(d) Upon termination of your Account, you may request deletion of your Content; we will comply within a reasonable time (typically up to 30 days) unless subject to lawful hold or audit obligations.

(e) Even after deletion of Content, we may retain non-identifiable, aggregated usage data for analytics and improvement of the Service.

(f) If you wish to export your Content, please request it prior to Account termination; after deletion, we may be unable to recover it.

10.3 Workspace & Content Deletion

(a) When you delete a Workspace, all associated goals, milestones, tasks, and related data are permanently deleted.

(b) Deleted Content cannot be recovered after deletion is complete.

(c) You are responsible for backing up any Content you wish to preserve before deletion.

11. User Conduct, Content & Feedback

11.1 You are solely responsible for all activity under your Account and for all Content you upload or transmit.

11.2 You agree not to submit any Content that:

(a) is unlawful, offensive, harassing, defamatory, infringing third-party rights, fraudulent, or harmful;

(b) you do not have the right to submit;

(c) contains viruses, malicious code, or other harmful content;

(d) violates any applicable laws or these Terms.

11.3 We may monitor, review, or moderate Content at our discretion, and we may remove or disable Content or suspend Accounts that violate these Terms.

11.4 You grant us a perpetual, irrevocable, royalty-free licence to use feedback you provide (ideas, suggestions, feature requests) for any purpose without compensation.

11.5 You agree to indemnify Doddle Software Limited and its officers, employees, and agents from any claim, loss, or liability arising from your use of the Service, your Content, or your violation of these Terms.

12. Third-Party Services

12.1 The Service integrates with third-party services, including:

  • Supabase (database and authentication)

  • Stripe (payment processing)

  • OpenAI (AI features)

  • Google (OAuth authentication, Gemini AI)

  • PostHog (analytics)

  • ImgBB (image hosting)

    12.2 You acknowledge that we are not responsible for the availability, reliability, or terms of such third-party services.

    12.3 You may be required to comply with those third-party services' terms when using our Service.

    12.4 We may provide links to third-party websites for convenience, but we do not endorse or warrant them.

13. Disclaimers & Limitation of Liability

13.1 Disclaimer of Warranties. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, DODDLE SOFTWARE LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

13.2 AI Disclaimer. AI-generated content is provided for informational purposes only and may contain errors or inaccuracies. We do not guarantee the accuracy, completeness, or usefulness of AI responses. You are solely responsible for decisions made based on AI-generated content.

13.3 Limitation of Liability. IN NO EVENT WILL DODDLE SOFTWARE LIMITED (OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.4 OUR AGGREGATE LIABILITY FOR DIRECT DAMAGES SHALL NOT EXCEED THE GREATER OF (£100 GBP) OR (the total fees paid by you in the twelve (12) months immediately preceding the claim).

13.5 Some jurisdictions do not allow exclusion or limitation of certain liabilities, so some or all of the above exclusions may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

14. Termination & Suspension

14.1 You may terminate your Account at any time via your Account settings or by contacting us at contact@doddle.software. Termination takes effect at the end of your current billing period (if applicable).

14.2 We may suspend or terminate your Account or access to the Service immediately if:

(a) you breach these Terms;

(b) we suspect fraud, abuse, or misuse;

(c) you exceed usage limits repeatedly or attempt to circumvent restrictions;

(d) the Service (or a part of it) is discontinued;

(e) required by law or regulation.

14.3 Upon termination, your right to access the Service ends. We may delete your Content and Account in accordance with our Data Retention & Deletion Policy.

14.4 Termination does not affect any rights or liabilities that accrued prior to termination (including payment obligations or your liability for breach).

14.5 If you are on a paid Subscription, termination by you does not entitle you to a refund unless explicitly stated otherwise in these Terms.

15. Governing Law, Jurisdiction & Dispute Resolution

15.1 These Terms and any dispute or claim arising out of or relating to them or the Service shall be governed by and construed in accordance with the laws of England & Wales (UK).

15.2 You and Doddle Software Limited agree to submit to the exclusive jurisdiction of the courts of England & Wales for any dispute arising under these Terms, unless mandatory law of your jurisdiction requires otherwise.

15.3 Before initiating formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at contact@doddle.software. We will attempt to resolve the matter within 30 days.

15.4 Although the Service is accessible worldwide, you are responsible for ensuring that your use of the Service complies with the local laws of your country of residence.

16. Changes to the Service

16.1 We may change, update, modify, add, or remove features of the Service (including pricing, limits, functionality) at any time.

16.2 We will endeavour to notify you of material changes (for example, via email or in-app notification), but you are responsible for reviewing updates.

16.3 Your continued use of the Service after changes means you accept them.

17. Severability & Waiver

17.1 If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be deemed modified to the minimum extent necessary to make it valid, and the remaining provisions will continue in full force and effect.

17.2 Our failure to enforce any right or provision in these Terms does not constitute a waiver of that right or provision.

18. Entire Agreement

These Terms (together with our Privacy Policy, Security Policy, and any purchase/order terms you accept when subscribing) constitute the entire agreement between you and Doddle Software Limited regarding your use of the Service and supersede any prior or contemporaneous agreements, representations, or communications between you and us.

19. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Doddle Software Limited Email: contact@doddle.software Security: security@doddle.software Address: 127 Foundry Lane, Fareham, SO15 3LD, United Kingdom

Thank you for using Manifest. We're excited to help you achieve your goals and maximise your productivity.